Privacy Policy

Privacy Policy  
1.             Ffowcs Williams Ltd’s commitment to maintaining your privacy
Ffowcs Williams Ltd values our website users and recognises your right to keep personal information private.  This statement tells you about the information we gather and what we at Ffowcs Williams Ltd do with the information.

2.             Collecting information on Ffowcs Williams Ltd’s visitors
Ffowcs Williams Ltd collects information on our site visitors collectively, including which sections of the site are most frequently visited, how often and for how long.  The data is always used as aggregated, non-personal information.  Ffowcs Williams Ltd uses this information to improve and enhance our services by monitoring the areas on the site that are most popular to you.  This information may be shared amongst the Management Team at Ffowcs Williams Ltd to provide them with an overview of how visitors use the site.  This is done for the purpose of providing you with a more efficient site.

3.             IP Addresses
Ffowcs Williams Ltd’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.  Again, information is gathered in aggregate only and cannot be traced to an individual user.

4.             Collecting Information
As part of registering with Ffowcs Williams Ltd for newsletters, we will ask you for some information – your name and email address.  From time to time we may ask for other information for entry to competitions or promotions. 

5.             Email communications from Ffowcs Williams Ltd
If you have registered for newsletters from Ffowcs Williams Ltd, we will provide you with selected information about using our products, new product information, promotions, competitions, and other information that we consider may be helpful to your use of our berries and/or our website.  This email service is free and provides the option of opting out of receiving these by unsubscribing.

6.             Storage and Security of Personal Information
Ffowcs Williams Ltd takes all reasonable steps to ensure the security of our system.  Any information which we hold is stored on secure servers that are protected in controlled facilities.  Our staff and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Ffowcs Williams Ltd.  However Ffowcs Williams Ltd will not be held responsible for events arising from unauthorised access of your personal information. 

7.             Feedback
Ffowcs Williams Ltd welcomes ideas and feedback about all aspects of the site.  Ffowcs Williams Ltd stores feedback that users send to us.  This feedback is used to administer and refine the service and may be shared with Ffowcs Williams Ltd’s Management Team.

In some instances you may provide comments to us regarding our products or services.  These comments may be displayed on our website to other users.  If you do not wish for your comments to be displayed please email and we will remove your comments.

8.             Privacy and Site Changes
From time to time Ffowcs Williams Ltd may review and update its privacy statement.  Revised versions will be updated on the website.

11 April 2013


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